I recently subscribed to Sun Direct. I am not getting Sun News, Sun Music, Chutti, Podhigai,Mega, Makkal ,Win tv's and many other listed channels like DW India, Bindas Movies, World Movies, Suriyan FM etc. My receiver has only Installation and Upgrade software options and not 'Easy Installation and Advanced Insatallation' option as mentioned in the Manual. I have only press 'red' button for auto scan. All channels are listed.I contacted their 'Customer Care'. The girls asked me to do manual scan, which I do not have. Moreover they said tune to frequency 11030 for sun channels , whereas it is stored as 11110 in my set top box. I contacted my dealer and he said someone from service will come. But Iam waiting for a week. They have installed system and left me in the lurch.Guys! Can you please help/direct me to solve this major problem?I will also be thankful if you can list Frequency / Symbol rates for all channels for reference to all and help to manual scan when my software is changed. Has anyone else has the same experience?🙁Thanks.