Its really amazing that all cities seem to be progressing to 50/100 mbps speeds and we in Bombay are still stuck with 1-2 mbps .. The only high plan being offered by YOU in Bombay is 12mbps with a garbage FUP ..
Next morning? Try bombarding them with 10 calls a day if you want the job done. DO post a speedtest, and also download a popular torrent to see what speed you get...Yes i have but no response after 48 hrs. keeping fingers crossed! i will repeat complaint tomorrow morning