YOU Broadband's horrible routing causing high latency and slow speeds. (Pune)

Messages
165
Location
NA
ISP
BSNL
Hello,

I have been a YOU Broadband customer since the last three years.

However, since last year, there have been a lot of high latency and routing issues.

For example, latency to Singapore should be around 70ms to 80ms.
Now a days, the same servers give a latency of 170ms to 180ms.

United Kingdom used to be around 130ms, now a days its 280ms.

Why the additional 100 - 150 ms you ask?
Well , I did a traceroute and the results indicate that 'most' traffic from YOU Broadband (or atleast my connection in Pune, Maharashtra) is being routed through United Kingdom, Vodafone's AS1273 for some reason.
Screenshot (trace to speedtest.singnet.com.sg in Singapore goes through UK):
traceroute.png




Now, here's the catch.
Whenever I restart my modem / router, I get assigned a connection from YOU Broadband. Most of those connections have these same high latency issues. But once in a blue moon, I will get assigned a connection, which does not have this high latency issue, in that case, traffic is being routed through TATA's AS4755.

They seem to be using two lines, the main one from Vodafone and the backup one (which I rarely get) from TATA. I can just hope to get lucky to be assigned a connection from TATA's AS4755.

The higher latency and bad routing is also causing slow download speeds from a few websites hosted out of India. Sometimes I choose my phone's Vodafone 4G connection to download the same files as it is much faster than my wired connection.

These are the download speeds I get:
downloadspeed.png


downloadspeed2.png



Same files being download with Vodafone 4G:
avast.png

(4 .8 MB/s as compared to 951 KB/s on YOU Broadband)

syzer.png

(535 KB/s as compared to 114 KB/s on YOU Broadband).


For reference I am using the YOU Broadband 200 MBPS plan which is the highest one currently available.
The few connections that do not go through AS1273 but go through other AS such as Google's give me my full speed of 200 MBPS or even 10 to 20 MBPS more.

I have no idea why is traffic being routed through Vodafone's AS1273 which is causing high latency and slow speeds. Maybe it's because Vodafone purchased YOU Broadband and is forcing them to use their own AS1273.



That is all I wanted to say.

For anyone out there looking for low latency connections, YOU Broadband is not a good choice (atleast in Pune where the routing is this horrible).
 
Last edited:
Messages
165
Location
NA
ISP
BSNL
Updated the post with information on TATA's AS4755.
 

Anil

asking & answering?
Messages
476
Location
Hyderabad, India
ISP
ACT Fibernet,JioFiber,BSNL
Yes the pings are as you told I am A YOUBroadband user from only 1 Year maby before that the pings are use to ee lo?
thanks
 


Messages
165
Location
NA
ISP
BSNL
@[email protected] I am using YOU Broadband in Hyderabad can you give some IP addresses to test the trace rout?

Here are some IP Address to ping and traceroute:
202.166.127.78 - speedtest.singnet.com.sg (Singapore)
83.142.224.104 (United Kingdom)

Let me know what the results are.


Singapore speedtest

I see you are getting a latency of 160 but you should be getting something around 50 to 70 (as you live closer to Singapore), and I should be getting 70 to 80 as I live a bit away in Pune.
But you get 160 and I get 200 and sometimes even 280.

U.S speedtest

US latencies are mostly unaffected by this issue.
 
D

Deleted member 63558

India to Singapore should be 35-120ms.
35-50 only for Chennai.
50-65 south India
65-120+ for whole north India.

Anything more than 120ms for Singapore from India on wired connection means something is fucked up.
 
Messages
165
Location
NA
ISP
BSNL
India to Singapore should be 35-120ms.
35-50 only for Chennai.
50-65 south India
65-120+ for whole north India.

Anything more than 120ms for Singapore from India on wired connection means something is fucked up.

Which it is. YOU Broadband and it's shit routing.
I mean, latency to UK should be around 130 and even though it goes through Vodafone's AS1273, which is in Europe itself, when contacting European servers, the route goes through US giving 300 ping to European server.
 
Last edited:
D

Deleted member 63558

I don't know what it is. But almost from 1 year also Hathway's routing is messed up and that happens (comes to live randomly and goes randomly).

It's not constant but happens consistently.

Ping rises as high as 160ms for Singapore and speed reduces to hell.
 
Messages
165
Location
NA
ISP
BSNL
I don't know what it is. But almost from 1 year also Hathway's routing is messed up and that happens (comes to live randomly and goes randomly).

It's not constant but happens consistently.

Ping rises as high as 160ms for Singapore and speed reduces to hell.


Can you send me a trace route to Singapore or any other servers which are at a higher latency than they should be whenever your connection goes to shit?

As you are a different ISP, it might help pin point where exactly the issue lies.

And then maybe we can contact the maintainers of those AS to know exactly what the issue is and what would be the ETA for a solution (in case there is one).

I did email YOU Broadband's AS maintainers but as expected, got no response from them.
 
D

Deleted member 63558

I contacted Hathway for 1 year and they didn't do anything to fix it. I would be able to send you the tracert only when I face that issue again, Right now the pings are normal.