why I'm getting slow internet speed on my 2Mbps plan ?

vickyrj939

vickyrj939

Messages
5
Location
NA
ISP
BSNL Broadband
Hi i'm facing slow internet for almost 1 and half month i was getting between 200 to 250 Kbps as per my 2Mbps plan but from last month i
hardly get 90 why is that, plus i've been calling to exchange daily but they also seems to not get anything, also sometime i get 200 kbps after 12am to 11pm and after that it comes down to slow net speed like 50Kbps to 40Kbps and whole day it is slow like this.
And my Plan BBG Combo ULD 675**Upto 10 Mbps till 10 GB, Upto 2 Mbps beyond.


this is my parameters ↓



Downstream Upstream
SNR Margin (0.1dB): 88 180
Attenuation (0.1dB): 425 315
Output Power (dBm): 15.0 12.5
Attainable Rate (Kbps): 1032 928
Rate (Kbps): 832 512
D (interleave depth): 8 2
Delay (msec): 16.00 4.00
Data Counter: 1142365
371513

please guys tell me what to do i'm very frustrated. Thanks.
 
the rate field in your parameter is low.
register a complaint saying that your internet is slow. tell them to change port or change drop wire or the pair.
 
You should complain to the nearest Bsnl exchange office. I am also having the same plan but my internet speed is almost 11mbps. They will most probably change your Dslam port from their end.
 
InkTone said:
the rate field in your parameter is low.
register a complaint saying that your internet is slow. tell them to change port or change drop wire or the pair.
Click to expand...


Thanks for replying yes it is very slow and i asked to BSNL exchange guy to do something about it then he said he has changed the port from their server but still didn't made any difference i still get 60 -75Kbps instead of 200 -250 Kbps.
 
Danish880 said:
You should complain to the nearest Bsnl exchange office. I am also having the same plan but my internet speed is almost 11mbps. They will most probably change your Dslam port from their end.
Click to expand...

yes, they told me that they have changed my port to another one but still no improvements and i'm still getting 60-75Kbps speed.
 

vickyrj939 said:
Hi i'm facing slow internet for almost 1 and half month i was getting between 200 to 250 Kbps as per my 2Mbps plan but from last month i
hardly get 90 why is that, plus i've been calling to exchange daily but they also seems to not get anything, also sometime i get 200 kbps after 12am to 11pm and after that it comes down to slow net speed like 50Kbps to 40Kbps and whole day it is slow like this.
And my Plan BBG Combo ULD 675**Upto 10 Mbps till 10 GB, Upto 2 Mbps beyond.


this is my parameters ↓



Downstream Upstream
SNR Margin (0.1dB): 88 180
Attenuation (0.1dB): 425 315
Output Power (dBm): 15.0 12.5
Attainable Rate (Kbps): 1032 928
Rate (Kbps): 832 512
D (interleave depth): 8 2
Delay (msec): 16.00 4.00
Data Counter: 1142365
371513

please guys tell me what to do i'm very frustrated. Thanks.
Click to expand...
how far do you live from the BSNL exchange?
 
Tell them to change the line speed profile to 10mbps. If they refuse to do so then ask for NIB contact details for your area.
And since you are also eligible for Happy Browsing offer like us. So you should also get 10mbps speed even after the FUP data.
If possible kindly post the line status after port change.
vickyrj939 said:
yes, they told me that they have changed my port to another one but still no improvements and i'm still getting 60-75Kbps speed.
Click to expand...
 

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