I have an Airtel SIM card and I have been happily using this number for the past 10 years odd. However, today, I sent the PORT text that will finally sever my ties with this evil piece of shit company.
Let me tell you what triggered this 10+ year old customer to port.
I got my SIM card in the 9th std and since I was a minor then, my mom bought the SIM card for me and it was registered in her name.
Fast forward to now, I'm a working professional, stay on my own, and pay my own bills etc etc. One fine day, my SIM just stops working, I take it to the Airtel store, they don't entertain me because the SIM is registered in my mom's name. That's fair. So I ask my mom to take the SIM to the store to get it replaced. Here's where the absolute fuckery starts.
My mother goes into the store and asks for the SIM change but they refuse to do it because her Aadhar details are not entered even though it wasn't mandatory at that point of time. Fine. She goes home, gets her Aadhar details and links her Aadhar. Now they tell her they cant give her a pre-paid SIM card and she HAS TO take a postpaid SIM. They then force her to pay RS. 250 and take a postpaid SIM, all the while assuring her that now that she has paid that amount and taken a post-paid sim she has free calling etc for the next three months. (dont mention anything about the rental rates).
Let me tell you what triggered this 10+ year old customer to port.
I got my SIM card in the 9th std and since I was a minor then, my mom bought the SIM card for me and it was registered in her name.
Fast forward to now, I'm a working professional, stay on my own, and pay my own bills etc etc. One fine day, my SIM just stops working, I take it to the Airtel store, they don't entertain me because the SIM is registered in my mom's name. That's fair. So I ask my mom to take the SIM to the store to get it replaced. Here's where the absolute fuckery starts.
My mother goes into the store and asks for the SIM change but they refuse to do it because her Aadhar details are not entered even though it wasn't mandatory at that point of time. Fine. She goes home, gets her Aadhar details and links her Aadhar. Now they tell her they cant give her a pre-paid SIM card and she HAS TO take a postpaid SIM. They then force her to pay RS. 250 and take a postpaid SIM, all the while assuring her that now that she has paid that amount and taken a post-paid sim she has free calling etc for the next three months. (dont mention anything about the rental rates).