- May 24, 2005
I'm considering initiating legal action against MTNL because they have refused to correct my bill (inclusion of NU usage in excess downloads and improper maintenance of usage logs thereby leading to erroneous calculations). If anybody wants to join the action, we can file collective complaint before TRAI. AFAIK, TRAI can only entertain matters from group of consumers while individual consumers have to approach the Consumer forum. So anybody in?