I'm looking to change my bank account from Axis (or at least have another one on top of Axis!) as their service has gotten kind of bad recently and I've lost faith in them.
Looking at Citibank or ICICI as of now, but any suggestions would be great. I seriously want to avoid visiting the branch as much as possible and there must be mobile apps or easily accessible internet banking access.
Location : Chennai
As for the problem I have with Axis, they recently cancelled my FD attached credit card citing that an account holder can only hold 1 cc from now on. On top of that, they didn't cancel the FD for 6 months and it was stuck (according to their system) and when it was finally credited, the amount is from 6 months before (i.e FD amount for Aug 2015, without the interest from Aug to Jan).
That's probably not grounds for changing an account, but seriously, they didn't notify me of that discrepancy. I had to lookup my accounting to see why its lower than its supposed to be! Had I not checked it, I wouldn't know anything about it.
/end rant...
If you have accounts with ICICI or Citibank, please share your views too.
Looking at Citibank or ICICI as of now, but any suggestions would be great. I seriously want to avoid visiting the branch as much as possible and there must be mobile apps or easily accessible internet banking access.
Location : Chennai
As for the problem I have with Axis, they recently cancelled my FD attached credit card citing that an account holder can only hold 1 cc from now on. On top of that, they didn't cancel the FD for 6 months and it was stuck (according to their system) and when it was finally credited, the amount is from 6 months before (i.e FD amount for Aug 2015, without the interest from Aug to Jan).
That's probably not grounds for changing an account, but seriously, they didn't notify me of that discrepancy. I had to lookup my accounting to see why its lower than its supposed to be! Had I not checked it, I wouldn't know anything about it.
/end rant...
If you have accounts with ICICI or Citibank, please share your views too.