Where to complain about not getting refund from Ebay?

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varun120

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I ordered Nutrilite Milk Thistle from Ebay on 29th April. I didn't get the product, so i raised a claim & asked for a refund, to which they agreed. On 14th May Ebay said they'd provide my refund within 7-8 days, which they didn't. Again I contacted them on last week of May, they said that they had refunded & asked me to give my bank statement of the same month. I mailed them the details of my bank statement, yet there was no progress. I decided to give it a last chance and again contacted Ebay. They again sang the same song of refunding the money after I shouted and told that I had provided the bank statement. Ebay said that I'd get my money back within a week. Its been 10 days without any action. And, I've had enough now. Ebay probably won't give me my refund back, if I just keep on calling them.

I want to know where to complain in such matters. Ebay has wasted a lot of time of mine. So, please guys let me know what I can do to get my refund back. Thanks in advance.
 

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