Hi,
I'm posting this because I've found too many uninformed comments on the forum lambasting Sify for providing only 32 KBPS on a 256 kbps connection. I hope Shushubh marks this as sticky so that we can compile a list of facts that posters ought to look at before flaming meaninglessly about anyone/anything.
1) 256 kbps is not download speed:
When a pack is described as having speed of 256 kbps, it's not the download speed you'll see on your download manager. This speed is in kbps (note the lowercase) which means KiloBits per Second. What you see on your download manager is KBPS (note the uppercase) which means KiloBytes per Second. Now,
1 KiloByte=8KiloBits
So if your pack is 256 kbps then you will get speeds upto 256/8 KBPS that is upto 32 KBPS.
Also, these speeds are maximum speeds. You are guaranteed a minimum of half the speed specified in the pack subject to a minimum of 24 kbps.
2) What the CTO charges you is different from Sify charges
Sify provides services to the CTO, who then distributes to end users. the pack prices that we see on the Sify broadband website are base prices and that is what Sify gets from the CTOs. The CTOs are then free to add whatever they want to that base price and give you a price. Sify is forced to provide net services through CTOs due to some clashes with the cable mafia (I was witness to them; our society members were threatened and the Sify exec of our area was beaten up).
3) Differentiate between CTO services and Sify Services
Whenever an outage occurs, it can be due to 3 reasons:
a ) Your network card is faulty
b ) Your CTOs network has a problem
c ) Sify's network has a problem
There are many ways/utilities to check your if your network card is faulty; I won't go into that
There is one surefire way to check if your CTO network has a problem. Try to ping the gateway. If you're unsuccessful then the CTO network has a fault. Techies can go one step further and use a utility like nmap to make a list of hosts online in your network. Over time you will be able to make a virtual map of switches on your network and then be able to guess which switch has malfunctioned
If you're able to ping to your gateway but not able to login then it's surely a Sify network problem. Also, if your DNS lookups are failing then too it's a Sify problem. Basically, if you're able to ping the gateway and still your connectivity is bad then it's a Sify problem.
Please contribute anything you guys feel I may have missed out.
Regards,
Siddhesh
I'm posting this because I've found too many uninformed comments on the forum lambasting Sify for providing only 32 KBPS on a 256 kbps connection. I hope Shushubh marks this as sticky so that we can compile a list of facts that posters ought to look at before flaming meaninglessly about anyone/anything.
1) 256 kbps is not download speed:
When a pack is described as having speed of 256 kbps, it's not the download speed you'll see on your download manager. This speed is in kbps (note the lowercase) which means KiloBits per Second. What you see on your download manager is KBPS (note the uppercase) which means KiloBytes per Second. Now,
1 KiloByte=8KiloBits
So if your pack is 256 kbps then you will get speeds upto 256/8 KBPS that is upto 32 KBPS.
Also, these speeds are maximum speeds. You are guaranteed a minimum of half the speed specified in the pack subject to a minimum of 24 kbps.
2) What the CTO charges you is different from Sify charges
Sify provides services to the CTO, who then distributes to end users. the pack prices that we see on the Sify broadband website are base prices and that is what Sify gets from the CTOs. The CTOs are then free to add whatever they want to that base price and give you a price. Sify is forced to provide net services through CTOs due to some clashes with the cable mafia (I was witness to them; our society members were threatened and the Sify exec of our area was beaten up).
3) Differentiate between CTO services and Sify Services
Whenever an outage occurs, it can be due to 3 reasons:
a ) Your network card is faulty
b ) Your CTOs network has a problem
c ) Sify's network has a problem
There are many ways/utilities to check your if your network card is faulty; I won't go into that
There is one surefire way to check if your CTO network has a problem. Try to ping the gateway. If you're unsuccessful then the CTO network has a fault. Techies can go one step further and use a utility like nmap to make a list of hosts online in your network. Over time you will be able to make a virtual map of switches on your network and then be able to guess which switch has malfunctioned
If you're able to ping to your gateway but not able to login then it's surely a Sify network problem. Also, if your DNS lookups are failing then too it's a Sify problem. Basically, if you're able to ping the gateway and still your connectivity is bad then it's a Sify problem.
Please contribute anything you guys feel I may have missed out.
Regards,
Siddhesh