what is the procedure of escalating a complaint to MTNL

J

joyceanblue

Newbie
Messages
108
Location
New Delhi
ISP
MTNL
hi friends, ive been having problems with my net connectivity from last one month, the intermittent connection and blinking adsl light. it usually happens in the morning till late in noon and by evening the connection is stable.i registered my complaint at their online portal 4 times in 4 days. i receive a call each day and someone informs me that they will send someone and i wait all day and nothing happens, by evening each day they clear my complaint. could someone give me the email ids of various officers at MTNL to escalate this issue, I prefer email over telephone no. as to keep things on record.
 
Line stats please.

Email ids are on the MTNL Delhi website. Also, send an email to deadsl@bol.net.in
 
here is a problem. i cant remember my freakin modem password. ive tried every possible password that i might use. im planning to reset it but i dont remember the exact settings either. its a 220bx modem.
 
go to the nearest sanchaar haat and get the telephone number of the area manager, fastest way.

+1. Fastest way
 

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