Well, it's a surprise to have Mr. Ajay Nambiar registering here. Who I believe heads the Customer Support division of Sify Broadband afaik. Let's hope he takes the problems of the users around here a bit more seriously.The main aim of the forum and the board was to enable users to tell their problems at a common place so that new users can see what they were getting into. If sify uses this board to know the problems the end users are facing... Nothing can be better than that! Cheers... Hoping for good days.