I recently got BSNL broadband connection in Changanacherry in Kerala. They have provided me with a UTSTARCOM DSL modem; model-UT300U2U. My internet connection is fine but when I use VPN to connect to a client's network in the U.S. using Notrel Contivity VPN client it comes back with an error message.."Login Failure due to remote host not responding". When I called up the client they say they are not seeing any packets come thru from my id. Can somebody help me out????