I've been using a Vodafone SIM card on an Android tablet for the past few months. In the last two months, along with the monthly rental charge of Rs. 650, we've been getting "Usage charges" of Rs400-500 each month. When asked about this, the Vodafone executives first said only browsing is free and any downloads are charged. When I pressed them on how they distinguished between the two (both are HTTP traffic on the line), they switched tracks and said there were free downloads too, but outside their approved list any downloads would be "charged downloads". This was confirmed by two customer support agents in two different calls.
First of all, this sounds like a huge breach of Net Neutrality if true (not that there are any laws in India about that), and secondly they claim they don't even have a list of what a "charged" vs "uncharged" download would be. Has anyone else on Vodafone experienced this? Where we expected a monthly bill of Rs. 650 + taxes, we're getting about Rs. 1200 to Rs. 1300 every month. At this point I'm at the verge of switching to either Airtel or BSNL's 3G offerings.
First of all, this sounds like a huge breach of Net Neutrality if true (not that there are any laws in India about that), and secondly they claim they don't even have a list of what a "charged" vs "uncharged" download would be. Has anyone else on Vodafone experienced this? Where we expected a monthly bill of Rs. 650 + taxes, we're getting about Rs. 1200 to Rs. 1300 every month. At this point I'm at the verge of switching to either Airtel or BSNL's 3G offerings.