@ Rock....
If money has left ur account, then they must have received the payment. U shud be contacted soon. If not, then u shud get after them.
Thanks. I paid using
ICICI credit card. The page got stuck after the payment has been made so that it did not go back to the videocon page.
Now the ICICI is saying that amount has been paid and merchant will claim it any time within 21 days.
Videocon is saying that they could trace any transactions.
Even though their customer care seems to be polite and helpful i am getting quite restless as i did not renew my
Tata Sky account.
After lots of mails and calls since monday, finally decided that they will wait till tomorrow for the payment or else i will make a fresh payment and get the old one cancelled once its claimed my the merchant.
I got a call from AIRTEL also, They girl claimed 2690rs for HD connection using IVR payment.I told her that if i pay online,i need to pay 2640rs(after cashback) only. She told if i pay online,nobody will take responsibility and also its difficult to get the installtion quickly.
So i went ahead with videocon itself.