arjunvyavahare
Newbie
Dear All,
I'm using my laptop and running MS-Windows 7 Ultimate edition, now 4 days back i purchase Reliance Netconnect Broadband + it works proper for 1 day and on it's next day to till date , this device stops working. Whenever we dial this device for internet it gives below error:
" A Connection to the remote computer could not be established. You might need to change the network settings."
I have re-installed this application almost 10 times, and also pass modem query but still it's not getting connected, i tried the same on MS-Windows XP and it works proper without any single error. My friend is also using his laptop with MS-Windows 7 Ultimate edition, on his laptop device is getting same error while connecting.
I lock case at reliance customer service center for the same, and they said that this device is compatible with MS-Windows 7 Ultimate edition, but when i talk with Reliance Technical Support center then Technical engineer told me that they have tested this device on MS-Windows 7 Professional Edition not on any other editions of Windows 7.
Guys reliance is really not supporting me on this issue, and they Technical expertise is also poor. The solution which i'm getting from them is like Use Orignal License of Windows 7 or Format your Laptop.
But this is not the right solution as per me.
Your reply will resolve my issue and i will be get connected to internet with you..
Thanks,
Arjun
I'm using my laptop and running MS-Windows 7 Ultimate edition, now 4 days back i purchase Reliance Netconnect Broadband + it works proper for 1 day and on it's next day to till date , this device stops working. Whenever we dial this device for internet it gives below error:
" A Connection to the remote computer could not be established. You might need to change the network settings."
I have re-installed this application almost 10 times, and also pass modem query but still it's not getting connected, i tried the same on MS-Windows XP and it works proper without any single error. My friend is also using his laptop with MS-Windows 7 Ultimate edition, on his laptop device is getting same error while connecting.
I lock case at reliance customer service center for the same, and they said that this device is compatible with MS-Windows 7 Ultimate edition, but when i talk with Reliance Technical Support center then Technical engineer told me that they have tested this device on MS-Windows 7 Professional Edition not on any other editions of Windows 7.
Guys reliance is really not supporting me on this issue, and they Technical expertise is also poor. The solution which i'm getting from them is like Use Orignal License of Windows 7 or Format your Laptop.
But this is not the right solution as per me.
Your reply will resolve my issue and i will be get connected to internet with you..
Thanks,
Arjun