Unable to call landlines from Airtel mobile

probuddha

Regular
Messages
245
Location
Calcutta
ISP
SITI Broadband
If anyone from Airtel is reading this:-

This is the 5th time I am complaining about this issue

My Airtel prepaid number is (PM me for the no)

Whenever I receive a call from a landline, I get the caller's number in the following format.

+91-xx-xxxx-xxxx

However, when I try to call the number back in the exact format, the call either gets dropped even before being connected or I keep getting the message "You seem to have dialed a wrong number"

I had raised complaints about it in the past even to the Nodal desk and every time it gets resolved for a while and then the issue recurs. I had received calls from Airtel claiming that one cannot dial a landline number in the international format (+91-xx-xxxx-xxxx) and I've tried and tested it from other Airtel and non-airtel numbers and it works fine.

The issue is only with my number. I have just now lodged a complaint against this issue and the reference no is PR072700242

So it's my final request to kindly look into it and resolve this issue permanently.

Anyone else using Airtel having a similar problem?

Thanks
 

probuddha

Regular
Messages
245
Location
Calcutta
ISP
SITI Broadband