QUOTE(Airtel Buddie @ Nov 11 2006, 09:46 PM) [snapback]68477[/snapback]
Hey Buddy,
I have read all the threads about this problem.. So sorry to know that U R facing so much problems with airtel connection... well, buddy, first of all, check with the airtel engineer that how far ur building is located from the RSU or the DSLAM, on which the port of ur connection is configured..
I'm telling you to ask this because the far ur location is from RSU or DSLAM, the more problems U'll face regarding Slow speed & frequent disconnection.. so, first of all, check this fact with the Engineer which will visit at your place nex time.. do not call customer care as they Do NOT know anything about the RSU & DSLAM funda... ( 😉 me also from customercare (DSL/BROADBAND) 😛 :lol: )...
If ur location is situated more than 3 KMS far from RSU/DSLAM, i'll suggest you should start inquiring about the tarriffs of other ISPs. COZ airtel will not be in the position to help you out in that matter then... no matter how many complaints you'll make & no matter the get escalated to what level of hirearchy in the company management, nobody can help you out..
Regards,
ANSHU
Customer Care,
Airtel Broadband & telephone Services
(DSL/Depatrment Level 2)[/b]
sorry for teh late reply .....
any way im located just 300-400 mts far from RSU/DSLAM.