Trying to replace Airtel router with my own- PPPoE problem?

#1
Hi,

I recently got Airtel FTTH. They installed an Alcatel model/router in the garage which I think is running in Bridge mode. They then patched it to a dlink WiFi router in the house. I want to replace the dlink router with my own that I bought overseas so I copied the PPPoE settings from the supplied router, and tried to setup my own but it won't connect. I rang Airtel to confirm the PPPoE username and password and still no luck.

I tried to plug from the model direct to a laptop and setup a PPPoE connection on the laptop which still doesn't work. A neighbor has done what I am trying to do successfully..

Any ideas?
 

Karan

I am a n00b
Regulars
#3
You want to setup the pppoe on your own wifi router, instead of the one airtel gave?

If so, you would need a router that is capable of VLAN tagging, or, setup airtel's router in bridged mode and go from there. Lemme know your setup, I could assist you from there,
 


#4
i want to setup and use pppoe directly on my laptop by connecting the alcatel lucent modem with my laptop. It is showing error 651 in pppoe connection.
 

Karan

I am a n00b
Regulars
#5
Ok, in that case you would need to first see if the LAN card on your laptop can support VLAN tagging. BTW, what is the model number of the Alcatel modem?
 

Karan

I am a n00b
Regulars
#7
You would need to check the LAN card properties in device manager. Below is an example of how it may look like, different for different vendors.


Was the Alcatel ONT the only device that airtel setup for you or did they setup a router as well?
 

Karan

I am a n00b
Regulars
#9
Ok, thats good, it can tag VLANs.

Next question, is the Alcatel in bridged or routed mode? i.e are you able to go online directly plugged into the alcatel or not?