Hi I have had the same miserable experience, , i got a connnection on 5/11/11, i worked fine for a month then just like that it went of line i made umteen calls , even visited the local office to sort out the matter, but to of no wail, finally i disconnecte on 10 th jan but it took them till 13th of feb to close my status and still i got biilled for the whole month of Feb , they still haven't returned the advance amount , which i believe would take 90 days, this is one of the worst service providers in the ISP indusrty , Kindly avoid Tikona at all cost, unless its the last resort.
Govindaraj
Id no 110779894 chennai.