so 5 day later this is what i get...
THEY COMPLETE MISSED THE POINT OF THEIR PATHETIC CUSTOMER SERVICE!!! WHATS WRONG WITH THESE GUYS...DO THE HAVE EMPTY SPACE FOR BRAINS...SHEESH :angry:
Thank you for bringing your concern to our notice.
We take the opportunity to apologize for the inconvenience caused to you - with regard to the various instances stated by you in your mail - all of which lead you to believe that services provided by us are to the contrary of what your expectations were. We appreciate your concern in providing us your views on our service which is a valuable input for us to improvise on the way we function.
We would like to emphasize on the fact that you are a valuable customer to us and request you to grant us an opportunity to serve you better.
It is our constant endeavor to serve our customers to their satisfaction. With all the credibility that every Tata
product offers we can assure you, our best inputs to keep up with your expectations.
We have checked the records and found that the needful has been done regarding No link problem and details has already been forwarded to the billing team for the downtime credit. The same will be updated to you once the process is completed.
Thank you for your time and patience.
For any further assistance, please feel free to contact Customer Service http://www.tataindicombroadband.com/contactus.html
( the link contains the location wise contact numbers ) or mail us on [email protected]
We will be delighted to assist you.