astrobhadauria
Newbie
Dear Forum Members,I am new in this forum and want helps from Bsnl Data One service.My Telephone number in Jaipur Rajsthan is 0141-2221573 and this number is entered in the Bsnl's office by the name of my wife,Smt.Omwati Bhadauria.At present I am 58 Years old man,and not have much energy to run every day nearest Bsnl office.I have troubles like:-1.I applied for the Data One Plane 500C to Bsnl Office Jaipur,in December 2007,and one person came to my house name was Ramkhilavan,he delivered me Adsl modem and reset-box for fixing lines,with telephone leads and power supply of the modem.I hand over him received to that person.2.After waiting six days period I called local office,on Telephone number 2450000 for the inquiry about connection of modem with my computer,from the local office,a person not told name of him,answered me,that after one or two days,there will be a engineer is coming for connecting that modem.3.After 8 days waiting, in the same office,I made a call for the same trouble,A Junior Telecom officer said me,if I will arrange the mode of coming to my house,he can come my house,and can connect the modem,I send a person from my coloney,that engineer came my house and told me that,line is not ok,I am going and sending a technical person for the checking telephone line.He gave me pass word and admin etc.4.After four of five days not any person came to my house,When I called that office,only one answer hear that "Sahab baahar gaye hai,abhee aajaane par baat karavaa doongaa".5.One day I find a setting Ip 198.168.1.1 and clicked on IE,then I find the logo for writing admn and pass word.I used that pass word and admin,internet started.6.After one or two days,in modem a continue yellow lite start blink.After many time on or off,the system and modem,that lite not stopped.7. I start to complain in that number,but not any person came to my house,I send a application on Dated 17/1/2008 to local office,and made request there that if they are not able to operate,kindly disconnect modem from my line.8.After sending complaint 2nd day,a man named Ramkhilawan came to my house,and carried that modem.9..Bsnl Start billings for the modem,and internet using:-(A) Using only 40MB bill was Rs.1852.00 For the month December 2007.(B) No using bill was Rs.629.00 for the month January 2008.(C) No using bill was Rs.903.00 for the month February 2008.On 10th March 2008,I send a fax to GMTED Jaipur for the billing and not proper service.On 25th March a man named Gopal came to my house and and sign a new form of Broad Band connection,some phone calls from local office told that,that is by mistake and we will give best service of broad band,my wife signed the form and next day a modem Adsl dispatched to my house.10.On 27th March 2008 two person came to my house,and connected that modem in my telephone line,but that yellow light start re blinking.Those person start to operate full wiring in my house,and went to nearest DP and other places for finding fault,they can't find fault.11.On Dated 28th March 2008,the man named Gopal came to my house and re start to check the lines,modem,and full day made me and my family busy to pick telephone,every time answer was yellow light not stopped blinking.12.On 29th March 2008,a phone call came from any place,that person said me that he is checking my line,and on 2:00:00 PM he disconnected my telephone,telephone dead.13.On 30th march was Sunday,and full day phone stated dead.14.On 31st March 2008,at 10:00 Am I made a call to 2450000 for the complaint of phone,that disconnected by the person of that that office.At 11:00 Telephone started,but that modem continue Yellow light blinking.I am a old age person and not having strength to run in many places,as per rulings of bsnl.Kindly suggest me or react for the same matters,those are responsible for this matter.It is my old telephone line,and full relationship having this number, What can I do for this matter? Kindly help me>:wall:
