Self KYC and home delivery of sim using app is good. No need to see the faces of employees that force postpaid on our throats or charge extra for new connection
I hope point 17 will not be a disaster last time when UIDAI give the power of airtel for Aadhaar verification. They automatically open Airtel savings account for every customer and gas subsidies that attach to aadhaar automatically gone to airtel savings account without customer's permission.
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