Enjoy, Photon+ average download speed is 11 kbps(1.5 to 20 kbps). When i complained they said that my area(Goregaon East, Mumbai) where their network
is very poor and cannot be served better.
But when i bought this stupid thing and asked about the connectivity, they said that i can use it in any city wherever i go in our country.
I think they don't have tech department or they do not work. What i found is,
their billing dept' works good because they don't forget or delay to send the bill.
Shame,
tata photon service, you guys are worthless.
Sovon Mukherjee
9230006329
Dear Mr. Mukherjee
Greetings from Tata Indicom!
We sincerely apologize for the inconvenience caused to you.
We have confirmed from concerned department, that you facing speed problem due to weak quality as well as heavy loading on serving site. No new site planned yet.
Should you require any further assistance please mail us at Customer.care@tatatel.co.in.
Thanks and Regards
Customer Care
Tata Indicom.
---------- Post added at 04:18 PM ---------- Previous post was at 04:11 PM ----------
Go throught other threads here and u will find worst experiences from people on how their billing works lol .Simple terms do some research when u buy these crap and never trust a company's word on how good they are.Customers support will reply soon here i bet.
Dear Mr.Akshay
Greetings from Tata Indicom!
We sincerely apologize for the inconvenience caused to you.
We request you to kindly provide us your Tata Indicom connection details, your e-mail id, or your alternate number, which will assist us in doing the needful.
We assure you that we are committed to resolving the issue to your satisfaction.
Should you require any further assistance please mail us at Customer.care@tatatel.co.in.
Thanks and Regards
Customer Care
Tata Indicom.