Tata DOCOMO INTERNET APN does not work most of the times

[iChaitanya]

anyone want the link to port out? I have it very handy 😉

Have already ported out all my numbers. Using TATA DOCOMO only for 3G on PC as it's the cheapest. You get what you pay for, I guess. :/

 

[popcorn]

MTNL not cheaper? dont know much these days !!

 

[N_lover27]

I would like to as for everyone having this issue please tweet to https://twitter.com/RNTata2000
and if u like plz follow me at
https://twitter.com/avijit_gamer4u

 

[TATADOCOMO]

Dear Mr.Cyber_avijit,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,Customer CareTata DOCOMO.

 

[pankaj]

Dear Mr.Cyber_avijit,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,Customer CareTata DOCOMO.

Maa kasam. Kaamaal kar dita Sir Ji.. :tongue: 😀

 

[popcorn]

now we have to depend on the ex employees to solve our problem?

 

---

[prashanthmsp]

Guys I have the same problem!!
Their 3G (?) is freakingly slow!!
You can forget about streaming youtube videos!!
And it takes 5-6 manual attempts to connect to the internet each time 😛issed-off:
This is so frustrating
I am tired of complaining to the customer care(less) . Most of the times I'm kept on hold for more than 10 mins !
Cannot believe this is happening from Tata group

 

[SVK]

I faced disconnection after 39 minutes while browsing on Tata Docomo 3G. It took 3-4 attempts to connect. Once connected, network was having good speed. But after 39 minutes and few seconds, Net got disconnected. Again took few attempts to get it working.

 

[popcorn]

port out is the best solution.

 

[pankaj]

Just waiting for 90 days cycle to complete so i can opt Airtel Corporate plan. :numbness:

 

[rudra pratap]

[font="'lucida sans unicode'"]Tata docomo is having its default APN as" TATA.DOCOMO.INETRNET" . To get the setting just message "INTERNET" to 52270. The connectivity of internet depends on the signal strength in that area. 😛leasantry:[/font][font="'lucida sans unicode'"] [/font]

 

[popcorn]

Most of the time, I am connected as roaming inside Mumbai in spite of the sim belongs to heart of Mumbai.
It connects to Loop Mobile
R sign also comes on the mobile. None of the APNs work.
And I am fed up of 40 minutes problem.

 

[Singh Noni]

[color=rgb(165,42,42);margin:5px;font-family:verdana;font-size:12px;]Welcome to Tata DOCOMO Chat. Please wait while representative is identified...[/color]
[color=rgb(165,42,42);margin:5px;font-family:verdana;font-size:12px;]Your chat session has been assigned to Tata DOCOMO representative.[/color]
[color=#0000FF;margin:5px;font-family:verdana;font-size:12px;]{Maichel}[/color][color=rgb(0,0,0);margin:5px;font-family:verdana;font-size:12px;]Hi Parminder Singh . You are on line with Maichel . How may I assist you? [/color]
[color=#FF0000;margin:5px;font-family:verdana;font-size:12px;]{Parminder Singh}[/color][color=rgb(0,0,0);margin:5px;font-family:verdana;font-size:12px;]the data connection is lost most of the times[/color]
[color=#FF0000;margin:5px;font-family:verdana;font-size:12px;]{Parminder Singh}[/color][color=rgb(0,0,0);margin:5px;font-family:verdana;font-size:12px;]its only connected like for 2hrs in 24 hrs[/color]
[color=#0000FF;margin:5px;font-family:verdana;font-size:12px;]{Maichel}[/color][color=rgb(0,0,0);margin:5px;font-family:verdana;font-size:12px;]I do understand your concern sir [/color]
[color=#0000FF;margin:5px;font-family:verdana;font-size:12px;]{Maichel}[/color][color=rgb(0,0,0);margin:5px;font-family:verdana;font-size:12px;]I am sorry for the problem you are facing [/color]
[color=#0000FF;margin:5px;font-family:verdana;font-size:12px;]{Maichel}[/color]

[color=rgb(0,0,0);margin:5px;font-family:verdana;font-size:12px;]We always strive to offer high quality services and connectivity to our esteemed subscribers. [/color]

[color=#0000FF;margin:5px;font-family:verdana;font-size:12px;]{Maichel}[/color][color=rgb(0,0,0);margin:5px;font-family:verdana;font-size:12px;]With an objective to avoid the discomfort to our subscribers due to bill shock at the end of billing tenure or excess balance deduction,[/color]
[color=#FF0000;margin:5px;font-family:verdana;font-size:12px;]{Parminder Singh}[/color][color=rgb(0,0,0);margin:5px;font-family:verdana;font-size:12px;]I am using 3G handset but the transfer of data is not working[/color]
[color=#0000FF;margin:5px;font-family:verdana;font-size:12px;]{Maichel}[/color][color=rgb(0,0,0);margin:5px;font-family:verdana;font-size:12px;]the internet/GPRS session is designed to get disconnected after 40 mins of session.
.[/color]
[color=#0000FF;margin:5px;font-family:verdana;font-size:12px;]{Maichel}[/color][color=rgb(0,0,0);margin:5px;font-family:verdana;font-size:12px;]This way we help you to avoid any excessive charges due internet usage abuse and GPRS/Internet session kept live ignorantly[/color]
[color=#FF0000;margin:5px;font-family:verdana;font-size:12px;]{Parminder Singh}[/color][color=rgb(0,0,0);margin:5px;font-family:verdana;font-size:12px;]Is there any way where your Internet GPRS session is not disconnected after 40 mins[/color]
[color=#0000FF;margin:5px;font-family:verdana;font-size:12px;]{Maichel}[/color][color=rgb(0,0,0);margin:5px;font-family:verdana;font-size:12px;]As of now there is no such option [/color]
[color=#FF0000;margin:5px;font-family:verdana;font-size:12px;]{Parminder Singh}[/color][color=rgb(0,0,0);margin:5px;font-family:verdana;font-size:12px;]Because it doesn't get connected after its disconnected[/color]
[color=#0000FF;margin:5px;font-family:verdana;font-size:12px;]{Maichel}[/color][color=rgb(0,0,0);margin:5px;font-family:verdana;font-size:12px;]I do understand due to network congestion it takes time to connect back [/color]
[color=#FF0000;margin:5px;font-family:verdana;font-size:12px;]{Parminder Singh}[/color][color=rgb(0,0,0);margin:5px;font-family:verdana;font-size:12px;]and how long is it designed to stay disconnected[/color]
[color=#0000FF;margin:5px;font-family:verdana;font-size:12px;]{Maichel}[/color][color=rgb(0,0,0);margin:5px;font-family:verdana;font-size:12px;]It depends on the network of your location [/color]
[color=#FF0000;margin:5px;font-family:verdana;font-size:12px;]{Parminder Singh}[/color][color=rgb(0,0,0);margin:5px;font-family:verdana;font-size:12px;]Thankyou[/color]
[color=#FF0000;margin:5px;font-family:verdana;font-size:12px;]{Parminder Singh}[/color][color=rgb(0,0,0);margin:5px;font-family:verdana;font-size:12px;]I think I'll have to port out of Docomo when the 90 days are over[/color]
[color=#0000FF;margin:5px;font-family:verdana;font-size:12px;]{Maichel}[/color][color=rgb(0,0,0);margin:5px;font-family:verdana;font-size:12px;]KIndly mail to listen@tatadocomo.com.[/color]
[color=#0000FF;margin:5px;font-family:verdana;font-size:12px;]{Maichel}[/color][color=rgb(0,0,0);margin:5px;font-family:verdana;font-size:12px;]The concerned team will look into the issue [/color]
[color=#0000FF;margin:5px;font-family:verdana;font-size:12px;]{Maichel}[/color][color=rgb(0,0,0);margin:5px;font-family:verdana;font-size:12px;]Is there any thing else I may assist you with?[/color]
[color=#FF0000;margin:5px;font-family:verdana;font-size:12px;]{Parminder Singh}[/color][color=rgb(0,0,0);margin:5px;font-family:verdana;font-size:12px;]No Thankyou[/color]
[color=#0000FF;margin:5px;font-family:verdana;font-size:12px;]{Maichel}[/color][color=rgb(0,0,0);margin:5px;font-family:verdana;font-size:12px;]Bye si r[/color]
[color=#0000FF;margin:5px;font-family:verdana;font-size:12px;]{Maichel}[/color][color=rgb(0,0,0);margin:5px;font-family:verdana;font-size:12px;]It was a pleasure connecting with you. Have a great day ahead[/color]
[color=rgb(165,42,42);margin:5px;font-family:verdana;font-size:12px;]The user has ended the session.[/color]





This is the detail of my chat with them.
What the hell is this 40mins window with Docomo? Is there any other network where they have such bullshit limit?

 

[rudra pratap]

:nono: No. i dont think that any other operator have any such limit . I am using airtel for the last 2 years , but i didn't get any 40 min session problem till now.. :nono:

 

[amar]

Same Executive::
Welcome to Tata DOCOMO Chat. Please wait while representative is identified...
Your chat session has been assigned to Tata DOCOMO representative.
{Maichel}Hi Amar . You are on line with Maichel . How may I assist you?
{Amar}the data connection is lost most of the times there is too much disconnection on 2g as well as 3g
{Maichel}I do understand your concern sir
{Amar}I have called too many times to 121 & 198 but there is no positive responce from them
{Amar}I have already registered a compliant and without my concern compliant got closed by your side
{Maichel}

We always strive to offer high quality services and connectivity to our esteemed subscribers.

{Maichel}With an objective to avoid the discomfort to our subscribers due to bill shock at the end of billing tenure or excess balance deduction,
{Maichel}the internet/GPRS session is designed to get disconnected after 40 mins of session.
{Maichel}This way we help you to avoid any excessive charges due internet usage abuse and GPRS/Internet session kept live ignorantly
{Amar}If there is no action taken about session disconnection after 40 mins I am going to file a case against Tata Docomo in Consumer forum as wel as TRAI.
{Maichel}I do understand your concern sir
{Amar}I am on 250 unlimited plan then why you guys are disconnecting my data connection
{Maichel}I kindly request you to mail to listen@tatadocomo.com.
{Amar}you have to fix this issue on HIGH priority.
{Maichel}The concerned team will get back to you
{Amar}I have alredy mailed them
{Amar}Here is the details:

Subject: HVC APN Issue Unable to Connect No:9403-9403-**~~M14274045
{Amar}there is no responce from ur side.
{Maichel}Kindly mail to appellate.rom@tatadocomo.com
{Amar}you have to register a new complaint and provide me a Complaint ID
{Maichel}That's the highest officer
{Maichel}KIndly mail to the above mentioned Id
{Amar}WTH.. I have already sent an Email to :: appellate.rom@tatadocomo.com,
nodal.rom@tatadocomo.com,
listen.rom@tatadocomo.com,
listen@tatadocomo.com,
appellate.mum@tatadocomo.com,
listen mum GSM
{Maichel}The concerned team will get back to you
{Amar}Ok. then I am going to file a case in Consumer forum.
{Maichel}Mail to the above mentioned Id
{Maichel}The team will get back to you
{Amar}OK. Thanks I have taken the screenshot of this chat as wel as mail thread. I have also recorded my all phone conversation with ur 121 & 198 executives. This proof will help me to register case with Consumer Forum and TRAI.

BYE.
{Maichel}Is there any thing else I may assist you with?
{Amar}BYE.