Hello all!
This is my first topic in this forum, and it is partly a complaint and partly a request for more information about my problem with Tata docomo.
Firstly, my handset (Asus fonepad) is not supported by Tata docomo as I have seen it in their website. I bought Tata docomo sim 2 months ago and recharged with Rs250 to get 3G internet access along with phone call facility. But since the handset is not supported, I had to manually enter APN (Tata.docomo.internethvc).
It worked well, but my internet is extremely intermittent. Sometimes it works (I can see blue 'H' symbol on my fonepad) and sometimes it gets disconnected for long periods of time. Yet, other times it works only partially (I see grey symbol of 'H' on my fonepad near the signal strength symbol) such that only some websites open and most of the websites do not open (including google!).
So my question is if it is the problem with Tata docomo 3G service itself or is the problem with my device? Or is my internet plan (Rs250 ) the wrong one? My device supports both GSM and WCDMA modes. In case there is any internet plan that will allow me 24/7 internet connectivity on my fonepad?
Should I change my ISP to Airtel or Idea? I was told by the Tata Docomo staff in their shop that intermittent internet connectivity is a normal problem for 3G and exists for all the service providers. Is this true?
Thank you.
This is my first topic in this forum, and it is partly a complaint and partly a request for more information about my problem with Tata docomo.
Firstly, my handset (Asus fonepad) is not supported by Tata docomo as I have seen it in their website. I bought Tata docomo sim 2 months ago and recharged with Rs250 to get 3G internet access along with phone call facility. But since the handset is not supported, I had to manually enter APN (Tata.docomo.internethvc).
It worked well, but my internet is extremely intermittent. Sometimes it works (I can see blue 'H' symbol on my fonepad) and sometimes it gets disconnected for long periods of time. Yet, other times it works only partially (I see grey symbol of 'H' on my fonepad near the signal strength symbol) such that only some websites open and most of the websites do not open (including google!).
So my question is if it is the problem with Tata docomo 3G service itself or is the problem with my device? Or is my internet plan (Rs250 ) the wrong one? My device supports both GSM and WCDMA modes. In case there is any internet plan that will allow me 24/7 internet connectivity on my fonepad?
Should I change my ISP to Airtel or Idea? I was told by the Tata Docomo staff in their shop that intermittent internet connectivity is a normal problem for 3G and exists for all the service providers. Is this true?
Thank you.