Suggestions To Improve Tata Sky Service

[babu_koolguy]

As suggested by vebmetal put in your suggestions so that meaculpa can take the issues to Tata Sky senior person and solve the issues so go head and put ur suggestions

 

[Sushubh]

give STB on rent.allow customers to choose the channels they want. individually.provide a free/cheap connection shifting service.concentrate on improving quality of service rather than fighting legal cases.

 

[babu_koolguy]

One suggestion is that if u can't get a particular channel then try to get a alternative till that channel is shown for example Since Sun Tv is not coming pls try to get show raj tv till u get sun tv Second dont negotiate with broadcasters for a particular channel when a particular event is show on the channel for example neo sports Tata Sky started negotiation only on the eve of the match

 

[hitman]

better stbs needed so tht we can record also...

 

[Sushubh]

stbs with recording capabilities on rent

 

[mallikhar]

first change the rules of giving dish as Tata Sky property. give the rights to custmer to pick the channels what they want.

 

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[Sushubh]

umm tata owning the dish is a good idea if they take the responsibility of fixing it if it goes bad.

 

[viralbug]

i think they do take the responsibilty of fixing the dish if it goes bad.

 

[Sushubh]

so whats so bad abt it!i would never like to own the modem used for airtel connectivity. they tend to go bad after a while.

 

[viralbug]

nothing! thats what im sayin, its good that tata owns the dish!(i thought you werent sure if tata takes the responsibilty :ashamed

 

[Sushubh]

dunno i have a feeling that they would take care of it for u for 12 months. that's for the STB atleast i think. dunno about the dish.

 

[viralbug]

you buy the stb, so you own it. it comes with a 12 months warranty.the Tata Sky guys take care of the dish and all other equipment that is installed other than the stb whenever there is any problem.

 

[Sushubh]

get rid of the ownership of the stb as well allow third party STBs... if the user wants to use it.

 

[meaculpa]

Ok..all points noted..in addition to this, I am also adding the pressing question of when we will get Sun and what they are planning to do about Neo Sports. With monsoon approaching I also want to understand how severe signal loss will actually be and whether anything can be done to reduce the problem (eg. provide a temporary shelter for the dish)

 

[hitman]

temporary shelter for the dish ???? ... signal loss can be reduced only with the use of bigger dish...