Hi,
After reading the reviews on mouthshut I bout Tata Sky in Delhi. I have 3 options to choose from:
1. Hathway
2. Dish TV
3. Tata Sky
I choose Tata Sky. Now something good about Tata Sky:
1. Good audio & video quality
2. User-friendly interface
Now something I don't liked:
1. High subscription: Even after increasing the subscription to Rs 300, we are not getting all the channels.
2. Less channels: I request you to not see the no. of channles as 50 % are free to air in the list of channels shown by Tata Sky. Neo sports & CNN IBN channels are not included in thier package.
3. Poor customer support: The toll free no. is not reachable 99.99 % & one has to call the STD nos.
4. Poor installation: I agree that the material used like the wires, dish etc are of good quality but the installation is not that gr8. Those who have a Airtel broadband connection in Delhi know the kind of installation they do is far better than Tata Sky.
5. World class service: It should be third class service. I called the CC everyday to enquire if Neo Sports would be available before the series start & they don't have an answer to it till today. The only answer they have is they are trying.
6.Finally, if you are changing your house be prepared to pay Rs 1000 again for the installation, irrespective of you are shifting in the same locality, city or state. The dish belong to the company & not to the comsumer.
Just a few thoughts to leave you with:
1. If we the subscriber don't pay the subscription to Tata Sky they have an option to discontinue our services, but if Tata sky don't show the channels that are in their package do we as subscriber has the right to pay them less. The answer is a big NOOOOOOOOOOOOOOOOOO.
2. The same if done in US by any of the DTH Company they would be taken to the court.
3. Last but not the least we as a country are providing Customer Care support to big MNC's all over the work through call centers but we the consumers of India don't get the same in our own country.
Cheers !!!
Rajat
After reading the reviews on mouthshut I bout Tata Sky in Delhi. I have 3 options to choose from:
1. Hathway
2. Dish TV
3. Tata Sky
I choose Tata Sky. Now something good about Tata Sky:
1. Good audio & video quality
2. User-friendly interface
Now something I don't liked:
1. High subscription: Even after increasing the subscription to Rs 300, we are not getting all the channels.
2. Less channels: I request you to not see the no. of channles as 50 % are free to air in the list of channels shown by Tata Sky. Neo sports & CNN IBN channels are not included in thier package.
3. Poor customer support: The toll free no. is not reachable 99.99 % & one has to call the STD nos.
4. Poor installation: I agree that the material used like the wires, dish etc are of good quality but the installation is not that gr8. Those who have a Airtel broadband connection in Delhi know the kind of installation they do is far better than Tata Sky.
5. World class service: It should be third class service. I called the CC everyday to enquire if Neo Sports would be available before the series start & they don't have an answer to it till today. The only answer they have is they are trying.
6.Finally, if you are changing your house be prepared to pay Rs 1000 again for the installation, irrespective of you are shifting in the same locality, city or state. The dish belong to the company & not to the comsumer.
Just a few thoughts to leave you with:
1. If we the subscriber don't pay the subscription to Tata Sky they have an option to discontinue our services, but if Tata sky don't show the channels that are in their package do we as subscriber has the right to pay them less. The answer is a big NOOOOOOOOOOOOOOOOOO.
2. The same if done in US by any of the DTH Company they would be taken to the court.
3. Last but not the least we as a country are providing Customer Care support to big MNC's all over the work through call centers but we the consumers of India don't get the same in our own country.
Cheers !!!
Rajat