nkshirsagar
Newbie
Hello,
I recently purchased you broadband for my parents. Although the speed should be 12mbps according to the plan we have purchased, most of the time, we get < 1 MBps.
Several attempts to receive callback from you broadband engineers went unacknowledged. Every time I call customer service, they say that the engineer will call you back. But there is no callback, and once they even closed the case itself without anything done regarding the slow speed.
If anyone from you telecom is listening, please call me on 9665744448 to resolve this issue, as I am tired of constantly calling the customer care number and receiving no help in the matter.
-Nikhil
I recently purchased you broadband for my parents. Although the speed should be 12mbps according to the plan we have purchased, most of the time, we get < 1 MBps.
Several attempts to receive callback from you broadband engineers went unacknowledged. Every time I call customer service, they say that the engineer will call you back. But there is no callback, and once they even closed the case itself without anything done regarding the slow speed.
If anyone from you telecom is listening, please call me on 9665744448 to resolve this issue, as I am tired of constantly calling the customer care number and receiving no help in the matter.
-Nikhil