SIP problems

Deeeep

Newbie
Messages
5
Up until Sunday I was able to use a small SIP device in Mumbai to call my parents at home. The device is fairly simple a phone which hooks up to the ADSL connection. Since they have no computer, the device is pretty much stand alone.

Since Sunday the device is no longer able to register with the SIP provider (proxy01.sipphone.com)...

Does anyone with BSNL Broadband have the ability to check whether the IP of proxy01.sipphone.com is blocked in some way or whether this is a DNS resolution problem. Basically can you ping to proxy01.sipphone.com and does the name proxy01.sipphone.com resolve...

I have also openend a ticket with sipphone for this.

They have a nice skype-killer called gizmoproject (http://www.gizmoproject.com/)... check it out.

Thanks a lot,
Deepak
 

srrao

Regular
Messages
174
Originally posted by Deeeep@Oct 18 2005, 08:58 PM
Does anyone with BSNL Broadband have the ability to check whether the IP of proxy01.sipphone.com is blocked in some way or whether this is a DNS resolution problem. Thanks a lot,



Pinging sipphone.com [198.65.166.139] with 32 bytes of data:

Reply from 198.65.166.139: bytes=32 time=282ms TTL=50
Reply from 198.65.166.139: bytes=32 time=281ms TTL=50
Reply from 198.65.166.139: bytes=32 time=280ms TTL=50
Reply from 198.65.166.139: bytes=32 time=278ms TTL=50

Ping statistics for 198.65.166.139:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 278ms, Maximum = 282ms, Average = 280ms
 

monalisa

Newbie
Messages
8
QUOTE(Deeeep @ Oct 19 2005, 01:02 AM) [snapback]28976[/snapback]
Could you download the gizmoproject software from http://www.gizmoproject.com and see if you can log in.... Maybe BSNL is blocking UDP packets.
[/b]


Could you get your sipphone working??

I am planning to get one -- but wanted to make sure that it works in India at this time.

Thanks.

Monalisa
 

cyberwiz

Senior Member
Messages
2,492
Location
Delhi
could be that the proxy was temporarily down..but most probably a DNS issue. If the device supports alternative DNS's then use Open DNS or Level3 communications dns ie 4.2.2.1; 4.2.2.2
 

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