Since yesterday morning (friday 8th) my net was downAuth failure code -17 the client saidI started to call yesterday to the CC # me calling:"for BB subscr. dial 2 ... "/me dials 2*for renewal, press 1 , else stay online for our CC executive*so i wait and wait and wait , some horrible music is tehre..and then after 7 minutes or something, i hear:*please enter your phone number then we call you back within the hour*i did that and 4 hours later , somewere friday afternoon, still no call so i call again..and i did this for like 4 times friday... no call, no people to complain to.. nothing..spend maybe 100rs for nothingNow its saturday.and the same sh*t was there for 3 times.. but now i just called again 10 minutes ago, waiting again for a long time on the fone finally some1 picked up and fixed my connectioni love this service!!The call-back service is just an excuse it seems.. cuz the never call back