Hi i am an X Sify user , earlier I had the 32KBPS unlimited package(when introduced) but it hardly worked and i made the mistake of telling the cable guy(who installed the connection) to fix it instead of calling sify customer care since i was not aware they had any customer care..and nobody told me..even then it worked for a day and stopped after that, and on and on, so in a month i wasted 4500 bucks i think, 3500 for installation and 1000 bucks for the month unlimited package which hardly even worked for a week ...so now i dont like it but i swear if i had the power i'd burn 'em down !