Delivery time is too late. Ordered 5 times, everytime it took around 6-8 days for the product to be delivered.Customer care e-mail is too slow too respond. they take minimum 24-48 hrs to respond. Live chat is a Sham, enter your order id n stuff and the live chat never responds.Customer care no is a Gurgaon based number not a tollfree one that too 10 a.m. to 9 p.m. Sunday off
I bought a Dell monitor from them delivered in three days , they picked up the monitor from the seller then shipped it , i already knew the seller so spoke to him after placing the order, its not directly shipped by the dealer like ebay or indiatimes.
I always get their stuff delivered in 7-10 days if they are those crazy sale products with high volume and 3-4 days if they are normal products. Recently i ordered a product on SC on 20th and it got delivered today inspite of a weekend in between. I ordered the same product on Pepperfry.com on 12th and it still hasnt been shipped!
i have bought some stuff from shopclues, I feel they are not less than any ecommerce site.always delivers within 3-5 days. packing very good and specially prices and deals are very good.I got teracom tad11 Modem+router only for 950/-plus got some money back in form of cluesbucks..
just got a call. they cannot source a unit and they are canceling the order and refunding the money. got a call from gurgaon number so i guess they are also based in gurgaon. weird enough i got this call and not samuel.