Breaking Reliance Jio to charge for outgoing calls to other operators

icar

Active Member
Messages
930
Location
Cochin
what about long term pack / already recharged pack?
 

Manoj Mathew

Member
Messages
110
Location
Mumbai
Got back a long winded mail from Jio care about how it's all TRAI's fault and how data compensation is being offered. Wrote back

Hi, what TRAI has said and not done is not my concern, I'm not TRAI's customer. What you've said and not done is my concern since I've purchased services from you. I'm not interested in any data compensation, I need to make voice calls at charges agreed before. If not possible, need refund for existing unused vouchers bought as they were bought based on your promises (not what TRAI would or would not do) and will port out after that. Please do not use long winded marketing spin for something that can be easily seen in a straightforward manner.
 


icar

Active Member
Messages
930
Location
Cochin
So, for all recharges done by Jio customers starting today, calls made to other mobile operators will be charged at the prevailing IUC rate of 6 paise per minute through IUC top-up vouchers till such time that TRAI moves to Zero termination charge regime. Presently, this date is 1st January 2020. Nevertheless, Jio stands firm on its commitment to offer the highest value to its customers, and there is no 6 paise per minute charge on:
(a) all Jio to Jio calls;
(b) all incoming calls;
(c) Jio to landline calls; and
(d) calls made using WhatsApp or FaceTime and similar platforms.

Additionally, Jio, with Reliance Retail, will ensure priority allocation of the JioPhone to frequently called 2G users from our Jio consumers.

Jio will provide additional data entitlement of equivalent value based on IUC top-up voucher consumption. This will ensure no increase in tariff for customers.
 

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