Reliance Jio Set Top Box (STB) Disabled

Messages
622
Location
Haryana
ISP
Jio Fiber
Today I got this error when connected to Jio network. Connected to the 2.4GHz band instead and then it worked
 
Messages
18
Location
Jammu
ISP
Jio
maybe it has got something to do with ipv6,
since I have installed Edgerouter STB has stopped working and may be its got something to do with improper ipv6 DHCP settings

correct me if I am wrong as I am not expert in networking.