There are mainly two aspects which is creating confusion in the minds of subscribers and TRAI, in regards to Jio's free voice call offer.
The first is the ambiguity in the plans and tariffs filed by Jio with the regulator. As per the filing, Jio is offering a tariff of 2 paisa per second or Rs 1.20 per minute for outgoing calls. Besides, in the SIM Card brochure provided to new customers, the same Rs 1.20 per minute call tariff is mentioned.
The other issue is that, as per TRAI’s rules, no telecom operator can provide tariff which is less than Interconnect User Charges (IUC), which is currently 14 paisa per minute.
Now, if this is a law, then Jio cannot offer free voice calls; atleast 14 paisa needs to be charged from customers because that’s the amount which Jio will pay to that telecom operator where the call is made by a Jio user.
Can Reliance Jio Legally Offer Free Voice Calls? Rule Says Tariff Cannot Below Interconnect User Charge!