volcano619
Prononimous
Don't count on those promises,they told me everything would be fine by 30th April,and it's 9th May,nothing has been done so far,I can't even text,only data works which is like 1Mbps
More info needed. Are both sim inserted in same phone or different?.I have 2 jio sim, 1st have 2 gb/day plan and 2nd sim have 100gb plan the problem I'm facing is that I get more than 20 mbps speed on my 1st sim but I'm struggling to get even 3mbps speed on my second sim is anybody else facing this throttling issue or should I call the customer care about this problem.
In my experience, they are throttling. When using VPN I get speed even with their default APN settings. Without VPN, it's like I have exhausted my data limit, with any combination of APN settings. You may try reversing the SIMs, if you are using both SIMs in same phone and if you are using in different phones, you may change the SIMs between phones to confirm whether they are throttling.I have 2 jio sim, 1st have 2 gb/day plan and 2nd sim have 100gb plan the problem I'm facing is that I get more than 20 mbps speed on my 1st sim but I'm struggling to get even 3mbps speed on my second sim is anybody else facing this throttling issue or should I call the customer care about this problem.
BSNL had wifi hotspots for mobile data offload on main account last year with SIM-EAP auth. They no longer offer this. I wonder whether this was a business decision or just yet another TRAI-imposed limitation™.IPv6 implementation is sub par but then it's not like they had any choice. Android users have the ability to force IPv4 from APN settings and for iOS users I'd suggest you get a APN profile from APN Changer to force IPv4. 4G speeds are hit and miss like others already mentioned, probably capacity issue which can be solved if Jio finds a way to offload traffic via Wifi hotspot or broadband.
I had paid for 19 rs plan and then 149 rs plan, and the 19rs plan later turned into (2GB) 149 on march 29 (or earlier). This later disappeared from the interface when they hid queued plans and recharge history for everyone. Despite this, now that my first 28 days are over, the second plan of 28 days (the 149 I paid for) seems to have kicked in. I assume they may have messed up when crediting everybody extra data. First picture below is from april 23, when my HNY offer ended, the second is from yesterday, 28 days later.I am not joking
If only customer care would care to pick up...
The Rs. 399 recharge will work as an advance recharge that will come into play once your current recharge has expired. Next, the 100% cashback will be awarded in the form of 8 vouchers worth Rs. 50 each. Customers will be able to redeem these vouchers one at a time, for recharges of Rs. 309 and above, or against data add on plans of Rs. 91 and above. You can only redeem the vouchers after November 15.
The offers can be redeemed on the MyJio app, Jio.com, Reliance Digital stores, Jio stores, Jio’s partner retailers, and through services like JioMoney, Paytm, Amazon Pay, PhonePe and Mobikwik.