Reliance Jio 5G doesn't allow to use VPN.

[sbt3333]

Jio 5G doesn't work with VPN. My company uses GlobalProtect VPN, whenever I try to connect VPN using Jio 5G; It gets connected but nothing is working. Not even able to load google.com. As soon as i switch to 4G it works. Not facing such issue with Airtel 5G or broadband connection.

 

[SpeedxThunder]

working here, on Surfshark

 

[nishantt6969]

@sbt3333 which country are you trying to connect to?

 

[AD2011]

Cloudflare Warp, Windscribe works here

 

[ritwik2000]

is it because jio 5g is ipv6 only ?

 

[Lolita_Magnum]

IPv6 has nothing to do with it; since Jio5G supports 4in6.
Even if you use hotspot as IPv4 only mode, your phone is smart-enough to do the NAT and conversion.
My company uses PulseSecure, and we are using an IPv4 as an endpoint. Works just fine. I know people who use Zscalar, good response from them as well.
In Mumbai, 4G and 5G both are IPv6 only. Same for Vodafone.

One thing you can try is: maybe use default DNS and disable any Secure DNS, maybe that will resolve the issue.

 

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[sbt3333]

@nishantt6969 germeny/UK.

@Lolita_Magnum secure DNS is already disabled, yet it is not working. I tried to check with some of my other colleagues, same issue they are also facing.

 

[hariselio]

It may not be related to this, and i already explained my experience in another thread.

I was not able to connect to wireguard VPN servers(three different servers) from Jio 5G. But if cloudfare warp connection established, then i connect wireguard, it connects successfully. Ofcourse, cloudfare warp automatically disconnects once wireguard connection established. This experience is in iPhone 13 pro.

 

[vikram_ch]

Jio is a mess in ipv6, i do recollect public servers of Jio were not accessible on ipv6 on my local ISP and since ipv6 was preferred network, has lost access to my Jio app, jio cinema app and jio tv app. Problem was only in apps not while surfing on website

 

[sbt3333]

Update: If I ping google.com in the command prompt, I am getting a proper response. But not working on the browser. I tried to install Globalprotect on my android phone and still had the same issue.

 

[vikram_ch]

Try loading website via IP address.
Run Goodbye DPI before loading sites.

Chances are rare but worth a try.

 

[Test1234]

GlobalProtect not connecting using 5g JIO network.

 

[vijayabaskar r]

I'm faced the same issue, while connecting VPN over my mobile hotspot jio network and resolved by updating Mobile jionet APN protocol to IPv4 instead of IPv4/IPv6

 

[shravan kumar]

I faced this issue recently and somehow able to make it work. Thought of sharing the info here, it might help someone.

• Disconnect the hotspot of jio mobile; i.e. your LAPTOP not connected to any device over wifi
• Let the jio mobile data be ON
• Connect the mobile to laptop using Bluetooth tethering
• Connect to globalprotect app
• Turn on mobile hotsopt in mobile and connect to LAPTOP's wifi

It worked for me.

 

[ganeshg]

Seems no one has got a solution. How can you force Jio AirFiber to use ipv4 instead of ipv6?