Reliance direct to pc broadband server down since 4 days

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cruiser91

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Hi guys,I am using Reliance direct to pc broadband services with Thunder 1099 plan (4mbps unlimited) in Chembur Area.Sadly, since Friday night the service is down and customer care is not helping except the false assurances.
Is anyone else using reliance broadband in chembur Area? Is the service down for you guys as well??
Does anybody knows what kind of 4 pin connection these ethernet wires have?

Regards
Diwakant
 
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