Reliance website list two different addresses. TRAI website lists a third address. Emails are being responded by their regular customer care. Anyone has any idea if Reliance does have a nodal/appellate mechanism in place? Because right now, it looks like there is none!
TRAI website is designed in such a way that all the modes of complaints are directed towards the service provider itself. They just do not seem to have any interest in listening to issues faced by telecom consumers. Probably want to avoid the avalanche of complaints on a daily basis.
TRAI website is designed in such a way that all the modes of complaints are directed towards the service provider itself. They just do not seem to have any interest in listening to issues faced by telecom consumers. Probably want to avoid the avalanche of complaints on a daily basis.