- Reliance Broadband
My Internet service has been down for the last 4 days and Reliance Broadband customer service would promise to get it rectified. Eventually I got really pissed and asked to talk to a manager. My Krishna came online and informed me that the problem is with Reliance and BMC as Reliance has not paid the rents and BMC has cut the service and they have no "ETR" aka ETA for the service to be up. Well so I figured that this is now not working for me. I am already fishing for another provider in the Mumbai murky waters.Apparently the Reliance Broadband service has had this problem earlier; Mr. Krishna told me so and this has been corroborated by this Forum and also my family informed me the same - I was traveling out of India and recollected the issue. Reliance and BMC have problems and all that Reliance really does is dig elsewhere and provide access. This is cheating in my opinion. If the company does not have a proper cable system, has rent issues or plain does not have the necessary infrastructure to provide a service, they should not sell the service. I may go to the consumer court for the loss of my opportunities and the time spent on call and still not having internet access.If there are other people in the Western suburbs facing this problem, please ping me and let us get together to file a case against Reliance.