Hey guys?Is there anything i can do?
Regards
The 3 scenarios that I can imagine happening are:
1. Your computer is so chock full of malware that whenever you connect to the net it starts sending out huge amounts of data, affecting your traffic flow (but with a relatively significant difference between the Reliance speedtest and the Ookla speedtest, I'm hoping that this isn't the case)
2. Something is wrong in the network - somewhere - be it some faulty wiring or a switch, or overloading - or worse, a crap design (being at the end of a daisy-chain of switches will make your speeds suck).
3. They have, for some STUPID REASON, set your Ethernet card's settings to 10Mbit/s half-duplex which will make it slow as a wet week ("to make the connection more stable"... I've had cable operators try this on some customers, and I just about want to punch them in the face for giving me such crap information... of course, these are the same guys who set the
Windows Vista/7 Network properties to accept the Internet as part of a "home" network, in other words, pretty much disabling the firewall and inviting malware to saturate computers & networks as per #1).
Either way, if their own speed tests (hosted on Reliance network, that is) is not even showing speeds of 50% of your plan speed, then they are failing in their obligation to follow the rules set out under the terms of their license - and that you're getting barely 20% of your plan speed to the rest of the Internet (by which I mean your nearest speedtest.net server) is downright ridiculous.
Demand they cancel your service and give you a complete refund.
Use this site for speedtest
Speakeasy Speed Test ...reliance technicians always use this to check the speed.
I asked u whether you were on metro ethernet or not in my earlier post.
I've heard that some built in ethernet ports in old Motherboard doesnt support fast speeds..not sure..anyone to clarify it?
Why would they use Speakeasy? They'll never get full speeds on that, it's hosted in the US.
His OP suggests he is on Metro Ethernet.
Motherboards with built in Ethernet should be easily capable of near enough to 100mbit/s - I've not seen a 10mbit/s NIC in a VERY long time, and even then it was a plug-in card... in to an ISA slot (not even PCI!)... and it may also have been 10Base2 (so, using Co-Ax cable, not even UTP... or maybe it had both, I don't remember)...