I'm a newbie here and would like to express my problems regarding my broadband connection. For the past 6 months, i am quit satisfied with the speed i've got. But the very disappointing incident was that after that 6 months, my download speed reduce to 35 kbps at maximum and 26 average and its been for 3 months already. Have already complained to the staff but they said it's fine with the speed. I don't know what to do. What is the download speed i could get if i change my plan to ULD 750? Please i need advice from all of you.