Railwire Broadband: Speed slows down during peak hours

[TheEvdoUser]

@smarty_sudeep the kind of ignorance that comes with bsnl .. if you know what i mean

 

[smarty_sudeep]

@smarty_sudeep the kind of ignorance that comes with bsnl .. if you know what i mean

Please elaborate

 

[deepakjgb]

Update :
Speed now in the evening seems to be slightly better.
I'll update if the night time speed got better

 

[TheEvdoUser]

Please elaborate

lol I really didn't think you would require anymore explanation after bsnl reference but still , here goes nothing

From ignorance, I meant LCO registering complaints but really not doing anything to fix the said complaints nor giving any logical or sane reason as to why the problem occured in the first place and as to why they can't fix the problem. All they do is give assurances and 0 f#*k about customer satisfaction.

Fron what I have been following and saw in Railwire forum is that many LCO fall under 'this' ignorant party.

On the other hand I'm not saying all LCO are same, for fact I know many LCO fix the problem within hours, which was my personal experience.

But even then the fault lies within Railwire for not having a centralized complaint system and rather relying on LCO's to recieve and respond to complaints. Which inturn creates a rather painful experience for end user i.e., the customer.

@deepakjgb hope your problem is fixed.

 

[deepakjgb]

Update :
Night speeds are still way too low, im calling them tomorrow.
Its getting really annoying

 

[TheEvdoUser]

@deepakjgb that's really sad to hear, good luck on getting it fixed

 

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[smarty_sudeep]

@deepakjgb nightspeeds should be gud atleast

 

[deepakjgb]

@smarty_sudeep Indeed but like i said i hardly get around 2-4mbps in my 10mbps plan from 9pm.
Thats the time most users will be using just like me and its too damn annoying

 

[smarty_sudeep]

In which area are you using it?
Try calling the technical guy or kick the connection if you have any alternate

 

[deepakjgb]

Tamil Nadu
That's the issue, I just changed to railwire.
I cant go back anytime soon

 

[smarty_sudeep]

no packet data loss in my case !! btw my connection is wireless .
jitter - 6 msec
packet data loss - 0 %
talk to the CCR once .

In my area in UP download speed is around 8mbps and don't expect it to be higher

 

[SiVell]

I use my 2730U as my wan router. I can link you the firmware I used if you still didn't find it out here.

 

[deepakjgb]

@SiVell Yes i need the firmware and if possible the steps to make it as a wan router too?

 

[Deleted member 10390]

There is a big thread with details. Please do a search.

 

[deepakjgb]

@meetdilip I found a thread for 2750u, but i need for 2730u.
Still searching lets see if i can find it