I am working as a Software Engineer for about 8+ years and very much dependent on the salary bank account for all the transactions.From the beginning I had unlimited Transaction on my ATM card for cash retrieval from any Bank ATM without any charges.I has used ICICI, HDFC & Citibank with these features.Now my present company has forced to use ICICI account (Which I dont like).Now ICICI says that in non-ICICI bank ATMs, more than 5 transactions will be charged (just like a normal account in any bank) which is ridiculous. One CC/Bank representative says am in Privilege Banking, other says I am not. I have a good salary and FDs with the bank but still I am told that I do not satisfy their conditions which are not properly explained.My question is, Is not Salary Bank given more privileges on any bank? Is ICICI bank misbehaving in my case?Further I perform 30-40 online transactions per month on average, which are free for salary accounts, thankfully ICICI bank doe snot charge for it. I cannot use other bank accounts since the transaction charges will be too high for the no of transactions.Is there any solution for this?Sample this: I have been to some ICICI ATMs which do not have power back up and wont work on any power cut, its so pathetic sometimes.
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Problem with ICICI Bank
- Thread starter moindear
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As per RBI rules that I understand..1. There is no charge and there is no limit on number of transactions if you use ATMs of your parent bank.2. Banks CAN impose a limit of 5 TXNs per month from ATMs of 'other' Banks. Beyond that a MAXIMUM of Rs20 per transaction CAN be imposed on the customer.So what ICICI was charging was within the RBI regulations I guess..
No reply yet for my email from ICICI Bank but suddenly they send me a new debit card with "Privilege Banking"Now I am more confused 🙂@draog I hold a salary account and in that transactions in other bank ATMs are not charged.
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Deleted member 13033
No reply yet for my email from ICICI Bank but suddenly they send me a new debit card with "Privilege Banking"
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they will probably charge u now nicely too lol
btw this is some serious issue that there is no way to put what kind of notes one wants from ATMs...most of the time it is usually 500 and that nobody gives change for easily...and there is limit too 5 transactions per month or pay per transaction after 5.... which just makes it impossible to get change out of ATMs.
There should be RBI ruling for this.
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they will probably charge u now nicely too lol
btw this is some serious issue that there is no way to put what kind of notes one wants from ATMs...most of the time it is usually 500 and that nobody gives change for easily...and there is limit too 5 transactions per month or pay per transaction after 5.... which just makes it impossible to get change out of ATMs.
There should be RBI ruling for this.
No reply yet for my email from ICICI Bank but suddenly they send me a new debit card with "Privilege Banking"
Did they send you this Identity Card??
Did they send you this Identity Card??
ICICI Bank Care
Newbie
Hi,
Please send us your contact details at care@icicibank.com & we'll get back to you at the earliest. Kindly refer '3198627' in the subject line.
Regards,
ICICI Bank Customer Service Team
Please send us your contact details at care@icicibank.com & we'll get back to you at the earliest. Kindly refer '3198627' in the subject line.
Regards,
ICICI Bank Customer Service Team
So finally got the call and then email from ICICI Bank. It seems for all the salary accounts, after 5 transactions, further ATM transactions in other banks are charged.
Dear Mr. Syed,
According to our telephonic conversation dated July 24, 2012, we would like to inform you that account is a Salary account updated in our records.
We wish to inform you that following are the charges for the transaction at Non-ICICI BANK ATM's applicable for your Salary Account:
Nil for the first five cash withdrawals in the month and Rs.18.00 per cash withdrawal thereafter in the same month plus Service Tax @12.36%.
Thank you for your patience and valuable support.
Dear Mr. Syed,
According to our telephonic conversation dated July 24, 2012, we would like to inform you that account is a Salary account updated in our records.
We wish to inform you that following are the charges for the transaction at Non-ICICI BANK ATM's applicable for your Salary Account:
Nil for the first five cash withdrawals in the month and Rs.18.00 per cash withdrawal thereafter in the same month plus Service Tax @12.36%.
Thank you for your patience and valuable support.
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