Pressed Reset Accidentally. Can not reconfigure FTTH ONT.

[Anupa Koti]

Hello,
I kinda pressed reset button and I feel very sorry for doing it now. However I did that because the internet was not working.

Now I'm unable to reconfigure the network as I don't know the username and password. Need help

 

[x720]

ONT password or broadband account details?

 

[Anupa Koti]

The thing is they didn't give me any username and password as such. My phone number is 0821-2971770. That's all i know 🙁

 

[x720]

ONT login details for Huawei EchoLife HG850a: telecomadmin/admintelecom

Broadband username: vi8212971770_nid@ftth.bsnl.in

Broadband password: I don't remember mine. I think it is: password

 

[Anupa Koti]

Although I seem to recall the username to be similar to the one mentioned by you, It is not working. When I asked the BSNL customer care they told me it was my8212971770_sid. But that's not working either. I'm pretty sure that the password is password.

 

[x720]

Hmm. Is the connection in your name? Circle?

 

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[Anupa Koti]

Yes. Karnataka circle

 

[x720]

Interesting if I look at the first two letters in my username, they correspond to the first two letters of the person in whose name the connection is, nid might be for North zone, sid for south.

so use an instead of my and give it a go? Do add @ftth.bsnl.in and try also.

 

[Anupa Koti]

I'll try that. Meanwhile is there any extra configuration to be done for landline over fiber(that is Voice channels)?

PS: Also, The my might has something to do with mysore, my city. The change in username has been to no avail

 

[x720]

Ask bsnl to set your ONT up again. I'll post the landline configuration in a bit

 

[Anupa Koti]

Thank you. I had asked for their help last wednesday itself. A guy came over today and said since I had three out of 4 ethernet ports used I was unable to get the internet 😀😀. After hearing this,I knew I had to call the higher official if the things are to get done. Hopefully they will come monday. Thanks for the help.

Thanks in advance for the landline configuration as well.