Internet and landlines are down across major parts of Dadar and Prabhadevi due to major electrical problem at Prabhadevi Telephone exchange.
I confirmed directly by going there and checking it out.
Actually MTNL is a v open setup they don't try to restrict your desire to meet a particular official whose name & phone numbers is available on their site. When I had a voice & data connection I have been allowed to meet officials who could solve my problem & even been escorted to the server room so that my queries could be answered. Spoken or personally met the divisional engineer to ED. When I had a MTNL sim(used for data) I would complain on WhatsApp about my problem to the SDE as he had given me his card when he had come to my place to check signal strength.
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