Poor Sync Rates on Airtel V-Fiber Broadband 40mbps plan

[shobhitk]

Hi everyone,
I am on Airtel VDSL2 40mbps plan. The problem is that i am always getting a Max Attainable Down rate of not more than 31000-34000! Therefore actual download speed which i finally get is hardly 27-29mbps. I have a healthy Down SNR of around 10.7.

What to do?

 

[kryptocodes]

call airtel cc

 

[shobhitk]

I have already registered my complaint with Airtel. However i dont expect much from them as, few months ago i had contacted them regarding the same issue and they had said that nothing can be done from their end! In fact they even said that 27-29mbps is good enough and there is NO PROMISE of full 40mbps speeds! 😕

 

[kryptocodes]

I too had similar problems. Do complaint again by explaining the problems

 

[shobhitk]

24 hours gone and no reply from Airtel. I have escalated the issue to their higher ups.

 

[kryptocodes]

24 hours gone and no reply from Airtel. I have escalated the issue to their higher ups.

DM in their Twitter handle they will response ASAP

 

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[shobhitk]

Can some of you guys share your Max Attainable Down and Profile Download Link speeds from modem? Also approx. how many months since you switched to 40mbps plan?

thanks

 

[Sushubh]

they don't respond to my tweets these days lol.

 

[Deleted member 63558]

Could you confirm me, How many times are you seeing drop in link? (Frequent Disconnection)

 

[shobhitk]

none.