Ok this is just something I could hammer out quickly in 20 minutes. Comments / Suggestions / Feedback appreciated. PM me or just post here. I think we can post it up on one of those online petition sites (recommendations?) - what does smallchange.in use?
Dear Mr. Mittal,
This is in reference to the new “Fair Usage Policy” that is purported to be implemented by Airtel Broadband on its unlimited broadband internet plans. While your company has failed to inform its customers and has failed to give notice of this change in policy, news of this new policy has spread over the internet like wildfire, solely to your detriment. As we understand it, this policy seeks to place “Caps” on ‘unlimited’ plans after which a subscriber’s speed would be halved for the rest of the billing period.
We, the undersigned, are loyal subscribers of Airtel Broadband Plans. We have come to appreciate the quality of service provided by Airtel, and this quality has not gone unnoticed. Typically, we are people who others come to for advice when it comes to computer and other technological issues. We have (till now) proudly recommended Airtel Broadband wholeheartedly to any and everyone. Some of us even work in the IT industry, and have recommended Airtel’s services to our employers. Some of us are even small to medium business owners who use Airtel Broadband at our offices.
The undersigned feel that this policy, under the garb of “fair usage,” seeks to essentially place limits on ‘unlimited’ plans and is one that will wipe away all your goodwill in the market in one fell swoop. We feel that this is a tremendously regressive move towards internet usage in India. As it is, it’s a shameful situation that the country that is famous for its Information Technology industry has some of the slowest broadband plans in the world. To add salt to the wound, policies such as your “Fair Usage Policy” seeks to now drive the last nail into the proverbial coffin and seal India’s fate, to be technologically inferior to most other countries, including other developing nations.
Unfortunately, one badly thought out policy will shatter your most valuable marketing asset – word of mouth recommendation.
We, the undersigned, therefore pledge that should Airtel not rollback and discontinue this “Fair Usage Policy”:
1.We shall discontinue our subscription to all Airtel services.
2.We shall discontinue, with immediate effect, recommending Airtel to all friends, acquaintances, relatives, businesses etc.
3.We shall make all efforts, including the use of mainstream media, to educate Airtel Subscribers about the regressiveness of this policy.
4.We shall consider and initiate all legal action against you in the competent courts of law, solely at your risk, costs and consequences.
You may kindly note, that this petition is being presented to you in the utmost good faith, and as a sign of our loyalty to your brand (which unfortunately is fast eroding). The goodwill, which you have so painstakingly built over the years solely through excellence in service, compels us to appeal to your better senses. However, being informed consumers, it is our intention to communicate that this policy is entirely and wholly unacceptable to us. Not only is it bad in law, but more importantly, it is bad in taste.
Kindly take the appropriate actions, and channel your efforts towards improving the broadband scenario in India, instead of condemning it to the dark ages.
Sincerely,
The Undersigned.
Dear Mr. Mittal,
This is in reference to the new “Fair Usage Policy” that is purported to be implemented by Airtel Broadband on its unlimited broadband internet plans. While your company has failed to inform its customers and has failed to give notice of this change in policy, news of this new policy has spread over the internet like wildfire, solely to your detriment. As we understand it, this policy seeks to place “Caps” on ‘unlimited’ plans after which a subscriber’s speed would be halved for the rest of the billing period.
We, the undersigned, are loyal subscribers of Airtel Broadband Plans. We have come to appreciate the quality of service provided by Airtel, and this quality has not gone unnoticed. Typically, we are people who others come to for advice when it comes to computer and other technological issues. We have (till now) proudly recommended Airtel Broadband wholeheartedly to any and everyone. Some of us even work in the IT industry, and have recommended Airtel’s services to our employers. Some of us are even small to medium business owners who use Airtel Broadband at our offices.
The undersigned feel that this policy, under the garb of “fair usage,” seeks to essentially place limits on ‘unlimited’ plans and is one that will wipe away all your goodwill in the market in one fell swoop. We feel that this is a tremendously regressive move towards internet usage in India. As it is, it’s a shameful situation that the country that is famous for its Information Technology industry has some of the slowest broadband plans in the world. To add salt to the wound, policies such as your “Fair Usage Policy” seeks to now drive the last nail into the proverbial coffin and seal India’s fate, to be technologically inferior to most other countries, including other developing nations.
Unfortunately, one badly thought out policy will shatter your most valuable marketing asset – word of mouth recommendation.
We, the undersigned, therefore pledge that should Airtel not rollback and discontinue this “Fair Usage Policy”:
1.We shall discontinue our subscription to all Airtel services.
2.We shall discontinue, with immediate effect, recommending Airtel to all friends, acquaintances, relatives, businesses etc.
3.We shall make all efforts, including the use of mainstream media, to educate Airtel Subscribers about the regressiveness of this policy.
4.We shall consider and initiate all legal action against you in the competent courts of law, solely at your risk, costs and consequences.
You may kindly note, that this petition is being presented to you in the utmost good faith, and as a sign of our loyalty to your brand (which unfortunately is fast eroding). The goodwill, which you have so painstakingly built over the years solely through excellence in service, compels us to appeal to your better senses. However, being informed consumers, it is our intention to communicate that this policy is entirely and wholly unacceptable to us. Not only is it bad in law, but more importantly, it is bad in taste.
Kindly take the appropriate actions, and channel your efforts towards improving the broadband scenario in India, instead of condemning it to the dark ages.
Sincerely,
The Undersigned.
