Ok , so here it goes .
Im using Alliance since 2008 ... Since 2008-2010 i lived in Naktala area near Tollygunge and during that time i used the zoom plus package .
The service was really good back then. Anyway that is history now . And like all good things comes to an end , the momment i shifted from my Naktala residence to my Usha Gate residence all good things did come to an end.
In usha gate area , the speed wasn't that good at first but it was ok . As the years rolled by things got worse .
This year (Feb 2014 - Mar 2014) the normal upload/download speed i got is the crappiest .
Too much of fluctuation in speed . Most of the time my downloads failed bcoz of heavy fluctuations .
According to zoom plus package i should be getting 48 kbps - 55 kbps download speed , but the speed dropped to 30kbps -17kbps after every few seconds and so the downloads failed ;(
Please note my friends , there was no ping loss .
Even my anti-virus updates failed due to heavy fluctuations.
I reported this issue to the customer care and they couldn't figure out the source of this problem .
They checked my Pc via remote support , came to my house with their lappy but nothing . No solution to this problem.
After this , i decided to upgrade to Premium package which offers -
1MB Bandwidth = 128kbps normal download speed.
6MB Bandwidth (1am - 9pm) = 753kbps normal download speed.
But instead of getting such promised speed , all im getting is 50kbps to 80kbps . not even close to 100kbps . And the same im getting in happy hours (1am - 9pm)
I complained more than a dozen times but no luck ;(
Any of you guys facing such fluctuation problems ?
Any good Photon plans that you can recommend. Does photon offers the promised speed.
Im a heavy uploader downloader . Each month the minimum i would download/upload is 40GB of data. Thanks.
Im using Alliance since 2008 ... Since 2008-2010 i lived in Naktala area near Tollygunge and during that time i used the zoom plus package .
The service was really good back then. Anyway that is history now . And like all good things comes to an end , the momment i shifted from my Naktala residence to my Usha Gate residence all good things did come to an end.
In usha gate area , the speed wasn't that good at first but it was ok . As the years rolled by things got worse .
This year (Feb 2014 - Mar 2014) the normal upload/download speed i got is the crappiest .
Too much of fluctuation in speed . Most of the time my downloads failed bcoz of heavy fluctuations .
According to zoom plus package i should be getting 48 kbps - 55 kbps download speed , but the speed dropped to 30kbps -17kbps after every few seconds and so the downloads failed ;(
Please note my friends , there was no ping loss .
Even my anti-virus updates failed due to heavy fluctuations.
I reported this issue to the customer care and they couldn't figure out the source of this problem .
They checked my Pc via remote support , came to my house with their lappy but nothing . No solution to this problem.
After this , i decided to upgrade to Premium package which offers -
1MB Bandwidth = 128kbps normal download speed.
6MB Bandwidth (1am - 9pm) = 753kbps normal download speed.
But instead of getting such promised speed , all im getting is 50kbps to 80kbps . not even close to 100kbps . And the same im getting in happy hours (1am - 9pm)
I complained more than a dozen times but no luck ;(
Any of you guys facing such fluctuation problems ?
Any good Photon plans that you can recommend. Does photon offers the promised speed.
Im a heavy uploader downloader . Each month the minimum i would download/upload is 40GB of data. Thanks.