Tata Sky's new service offering is going to be a delight to customers fixing a service visit. The offering will benefit customers in case an installer who is to visit your place on an agreed time fails to do so you will get a credit of service visit charge. It is a great offering by TataSky and they are definitely raising the bar of customer service in India. Check out the TVC of On time Visit by Tata Sky:
https://youtube.com/watch?v=rps2m6rXwFw&list=UUxv0CvhBO5POmeWbQVBqJ3w& index=1&feature=plcp
https://youtube.com/watch?v=rps2m6rXwFw&list=UUxv0CvhBO5POmeWbQVBqJ3w& index=1&feature=plcp